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Telephone:
01384 591470
139 Reddal Hill Road, Cradley Heath, West Midlands, B64 5JL

Customer reviews of Alexander Motors Car Ltd

At Alexander Motors Car Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Alexander Motors Car Ltd

Alexander Motors Car Ltd
5
4.9

All 308 customer reviews


  • 5

    Recommend.

    By Christine Wale on 05 August 2025 | Verified purchase

    Friendly, polite. knowledgeable. No hard sell, a pleasure to deal with. Love my car.

    Reply from Alexander Motors Car Ltd on 07/08/25

    Thank you so much for your positive review! Were so glad to hear that you had a great experience with us


  • 5

    Lovely people, good service

    By Anonymous on 26 July 2025 | Verified purchase

    Their service is second to none. Ready to assist, well informed and go out of their way to help. Lovely people, lovely service.

    Reply from Alexander Motors Car Ltd on 04/08/25

    We truly appreciate your kind feedback!


  • 5

    By Anonymous on 18 July 2025 | Verified purchase

    Reasonably priced and brilliant customer service

    Reply from Alexander Motors Car Ltd on 04/08/25

    Thank you so much for your positive review! We are so glad to hear you had a great experience with us.


  • 5

    Caveat Emptor

    By Anonymous on 08 July 2025 | Verified purchase

    Service was great, car wasn't..... no sound from multimedia system, cambelt hadn't been changed for over 10 years and once I got the car checked by an engineer - there is a fault in the 4 wheel drive system. Don't buy a car unless you take an experienced mechanic/technician/engineer with you.

    Reply from Alexander Motors Car Ltd on 04/08/25

    We wish that you contacted us about this matter first, as we are always happy to deal with any issues that arise, but we have not heard from you about this. Cars are unpredictable, while the vehicle can show no signs of any mechanical issue, an issue can arise and escalate at any moment. This is why we offer 3 months warranty with every vehicle, to assure you that if any issue does arise, then we will be able to deal with this really swiftly. Your vehicle is under warranty, as we have informed you at the time of the sale and you're more than welcome to go through your warranty to have the fault rectified. In regards to the cam belt, the vehicle has only done 45,000 miles, and is not due for a cam belt change. Additionally, you were aware about the cam belt not being changed, if you requested for us to change then that would be something we could help you with, without an issue. We have had customers that have asked for the cam belt to be changed on multiple occasions, and we are able to get it done for them at a trade price, as we work closely with various mechanics and garages - making this much more affordable for the customer, as opposed to taking your vehicle to a mechanic as a general customer. Warmest regards, Alexander Motors


  • 5

    By Adriano Dionisi on 05 July 2025 | Verified purchase

    Very knowledgeable and friendly.

    Reply from Alexander Motors Car Ltd on 08/07/25

    Thank you so much for the 5-star review Mr Adriano.


  • 5

    By Liam on 02 July 2025 | Verified purchase

    Great car great service

    Reply from Alexander Motors Car Ltd on 06/07/25

    We truly appreciate your kind feedback!


  • 5

    Excellent service

    By Kianoush Alafi on 11 June 2025 | Verified purchase

    I had a great experience with the owner of the business Robert. He was very professional, honest, and very helpful throughout the whole process. He took the time to answer all my questions and make sure I was comfortable with my purchase. The car was exactly as described—clean, well-maintained, and fairly priced. I really appreciate his great customer service. Highly recommend if you're looking for a reliable vehicle and a smooth buying experience! Thank you so much Robert.

    Reply from Alexander Motors Car Ltd on 12/06/25

    Thanks so much for sharing your experience with us


  • 5

    Great seller and easy purchase

    By Anonymous on 11 June 2025 | Verified purchase

    Robert was very helpful in supporting our choice of car. He was friendly and gave us logical advice on money saving when choosing a car for smaller drives. He was accommodating, taking us on an informative test drive and agreeing to a part exchange when purchasing.

    Reply from Alexander Motors Car Ltd on 12/06/25

    thank you so much for taking the time to leave us feedback


  • 5

    Excellent service.

    By Chris on 08 June 2025 | Verified purchase

    for a change when you are looking for another car i was not bothered by salesman telling me how good the cars were, but let me look at them, let me look inside the cars properly, look under the bonnet, let me start the car, so i could make my own as to how good it was. after this i did buy the vehicle, it was delivered that day, how good is that. I recommend this company .

    Reply from Alexander Motors Car Ltd on 12/06/25

    Thank you for sharing your experience with us Mr Christopher. We hope to see you again


  • 5

    Great sale

    By Lennie Greenway on 31 May 2025 | Verified purchase

    Great service down to earth guy who helped us with any queries and sold me a lovely Audi S Line overall happy experience

    Reply from Alexander Motors Car Ltd on 12/06/25

    Many thanks for 5-star rating. If theres anything we can do to improve our offering, please let us know!