play phone device-mobile location2 search plus dash down_arrow cross chevron-down chevron-up chevron-left calendar device-camera
Telephone:
01384 591470
139 Reddal Hill Road, Cradley Heath, West Midlands, B64 5JL

Customer reviews of Alexander Motors Car Ltd

At Alexander Motors Car Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

Write a review

Alexander Motors Car Ltd

Alexander Motors Car Ltd
5
5.0

All 314 customer reviews


  • 5

    great customer service

    By Madaline Graham on 20 October 2025 | Verified purchase

    Alexander was very helpful, he understood what i needed in a vehicle went over things,showed me how everything worked. the car had been valeted beautifully and smelt amazing. 10/10 would recommend

    Reply from Alexander Motors Car Ltd on 22/10/25

    Thank you for your wonderful feedback! We^re so glad to hear that you had a great experience with us.


  • 5

    Good Buy ... Excellent Service. *****

    By Anonymous on 06 October 2025 | Verified purchase

    Buying from Alexander Motors Car Ltd was a good experience. Robert was a straight forward person. Also delivered the car for free. Friving the car for last Month and no issues at all. All good. 👍

    Reply from Alexander Motors Car Ltd on 08/10/25

    Thank you for taking the time to such a kind review!Your satisfaction is our priority. We hope to welcome you back for another great experience!


  • 5

    Excellent purchasing experience.

    By Andrew Corbett on 04 October 2025 | Verified purchase

    Very friendly and knowledgeable gentleman. No pushiness and did us a deal. Would certainly recommend purchasing a vehicle from here.

    Reply from Alexander Motors Car Ltd on 08/10/25

    Thank you so much for your wonderful review! Your feedback makes our teams day, and we look forward to seeing you again.


  • 5

    By Charlie Bloore on 06 September 2025 | Verified purchase

    Great straight forward sale father and son both bang on

    Reply from Alexander Motors Car Ltd on 07/09/25

    We appreciate your kind words! We're glad you had a great experience with us. Thank you


  • 5

    Helpful and professional

    By Emily on 14 August 2025 | Verified purchase

    Good Service - the car was delivered 48 hours after calling. Very helpful when I had questions about the car. Friendly and professional.

    Reply from Alexander Motors Car Ltd on 15/08/25

    Thank you for taking the time to share your positive experience with us.


  • 5

    Good service all round

    By Anonymous on 06 August 2025 | Verified purchase

    Brilliant delivered my car to my home a very nice experience, both father and son looked after Me well.

    Reply from Alexander Motors Car Ltd on 07/08/25

    We truly appreciate your kind feedback!


  • 5

    Recommend.

    By Christine Wale on 05 August 2025 | Verified purchase

    Friendly, polite. knowledgeable. No hard sell, a pleasure to deal with. Love my car.

    Reply from Alexander Motors Car Ltd on 07/08/25

    Thank you so much for your positive review! Were so glad to hear that you had a great experience with us


  • 5

    Lovely people, good service

    By Anonymous on 26 July 2025 | Verified purchase

    Their service is second to none. Ready to assist, well informed and go out of their way to help. Lovely people, lovely service.

    Reply from Alexander Motors Car Ltd on 04/08/25

    We truly appreciate your kind feedback!


  • 5

    By Anonymous on 18 July 2025 | Verified purchase

    Reasonably priced and brilliant customer service

    Reply from Alexander Motors Car Ltd on 04/08/25

    Thank you so much for your positive review! We are so glad to hear you had a great experience with us.


  • 5

    Caveat Emptor

    By Anonymous on 08 July 2025 | Verified purchase

    Service was great, car wasn't..... no sound from multimedia system, cambelt hadn't been changed for over 10 years and once I got the car checked by an engineer - there is a fault in the 4 wheel drive system. Don't buy a car unless you take an experienced mechanic/technician/engineer with you.

    Reply from Alexander Motors Car Ltd on 04/08/25

    We wish that you contacted us about this matter first, as we are always happy to deal with any issues that arise, but we have not heard from you about this. Cars are unpredictable, while the vehicle can show no signs of any mechanical issue, an issue can arise and escalate at any moment. This is why we offer 3 months warranty with every vehicle, to assure you that if any issue does arise, then we will be able to deal with this really swiftly. Your vehicle is under warranty, as we have informed you at the time of the sale and you're more than welcome to go through your warranty to have the fault rectified. In regards to the cam belt, the vehicle has only done 45,000 miles, and is not due for a cam belt change. Additionally, you were aware about the cam belt not being changed, if you requested for us to change then that would be something we could help you with, without an issue. We have had customers that have asked for the cam belt to be changed on multiple occasions, and we are able to get it done for them at a trade price, as we work closely with various mechanics and garages - making this much more affordable for the customer, as opposed to taking your vehicle to a mechanic as a general customer. Warmest regards, Alexander Motors